Terms of Service

GENERAL TERMS AND CONDITIONS

By accessing and placing an order with zoharajewels.com, you confirm that you accept and are bound by the terms of service contained in the general terms and conditions described below. These terms and conditions apply to the entire website and all emails or other forms of communication between you and zoharajewels.com.

In no event shall the zoharajewels.com team be liable for any direct, indirect, special, incidental, or consequential damages, including but not limited to loss of data or profit, arising out of the use of or inability to use the materials on this site, even if the zoharajewels.com team or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.

zoharajewels.com is not responsible for any results that may occur from the use of our resources. We reserve the right to change prices and revise the resource usage policy at any time.

LICENSE
zoharajewels.com grants you a revocable, non-exclusive, non-transferable, limited license to download, install and use the Site in strict accordance with the terms of this Agreement.

These Terms and Conditions constitute an agreement between you and zoharajewels.com (referred to in these Terms and Conditions as "zoharajewels.com", "us", "we" or "our"), the provider of the zoharajewels.com website and the services available from the zoharajewels.com website (collectively referred to in these Terms and Conditions as the "zoharajewels.com Service").

You agree to be bound by these general terms and conditions. If you do not agree to these Terms and Conditions, do not use the zoharajewels.com Service. In these Terms and Conditions, "you" means both you as an individual and the entity you represent. If you breach any of these Terms and Conditions, we reserve the right to terminate your account or block access to your account without notice.

DEFINITIONS AND KEY TERMS
To help explain things as clearly as possible in these Terms and Conditions, whenever any of these terms are referred to, they are strictly defined as:

- Cookie: a small amount of data generated by a website and stored by your browser. It is used to identify your browser, provide analytics and remember information about you, such as your language preferences or login details.
- Country: where zoharajewels.com or the owners/founders of zoharajewels.com are based, in this case United States.
- Device: any internet-connected device such as a phone, tablet, computer or any other device that can be used to visit zoharajewels.com and use the Services.
- Service: means the service provided by zoharajewels.com as described in the relative terms (if any) and on this Platform.
- Third Party Service: means advertisers, contest sponsors, promotion and marketing partners and others who provide our content or whose products or services we think may interest you.
- Website: the zoharajewels.com website, which can be accessed via this URL: https://www.zoharajewels.com
- You: a person or entity registered with zoharajewels.com to use the Services.

RESTRICTIONS.
You agree not to, and you will not allow others to:

- License, sell, rent, lease, assign, distribute, transfer, host, outsource, disclose or otherwise commercially exploit the Site or make the Platform available to any third party.
- Modify, make derivative works of, disassemble, decrypt, reverse engineer or reverse compile any part of the Website.
- Remove, alter or obscure any proprietary rights notice (including copyright or trademark notice) of zoharajewels.com or its affiliates, partners, suppliers or licensors for the Site.

RETURN AND REFUND POLICY
Thank you for shopping at zoharajewels.com. We appreciate that you enjoy buying what we build. We also want to make sure you have a rewarding experience as you explore, evaluate and purchase our products.

As with any shopping experience, there are terms and conditions that apply to transactions on zoharajewels.com. We'll keep this as concise as our lawyers allow. The most important thing to remember is that by placing an order or making a purchase on zoharajewels.com, you are agreeing to the terms and conditions below along with zoharajewels.com privacy policy.

If for any reason you are not completely satisfied with any item or service we provide, please do not hesitate to contact us and we will discuss any issues you are going through with our product.

YOUR SUGGESTIONS
Any feedback, comments, ideas, improvements or suggestions (collectively "Suggestions") that you provide to zoharajewels.com with respect to the Website shall remain the sole and exclusive property of zoharajewels.com.

zoharajewels.com shall be free to use, copy, modify, publish or distribute the Suggestions for any purpose and in any manner without credit or compensation to you.

YOUR CONSENT
We have updated our Terms and Conditions to give you full transparency on what is set when you visit our website and how it is used. By using our website, registering an account or making a purchase, you hereby consent to our Terms and Conditions.

LINKS TO OTHER WEBSITES
These Terms and Conditions apply only to the Services. The Services may contain links to other websites that are not operated or controlled by zoharajewels.com. We are not responsible for the content, accuracy or opinions expressed on such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that once you use a link to go from the Services to another website, our Terms and Conditions no longer apply. Your browsing and interaction on any other website, including those that have a link on our Platform, is subject to that website's own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

COOKIES
zoharajewels.com uses "cookies" to identify the parts of our website that you have visited. A cookie is a small piece of data that is stored on your computer or mobile device by your browser. We use cookies to improve the performance and functionality of our website, but they are not essential for their use. However, without these cookies, some features, such as videos, may become unavailable, or you may have to re-enter your login details each time you visit the site as we cannot remember that you have logged in before. Most browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access the features of our website properly or at all. We never place personally identifiable information in cookies.

CHANGES TO OUR TERMS AND CONDITIONS
You acknowledge and agree that zoharajewels.com may discontinue (permanently or temporarily) providing the Service (or any features of the Service) to you or to users generally at zoharajewels.com sole discretion, without notice to you. You may stop using the Service at any time. You do not need to specifically inform zoharajewels.com when you stop using the Service. You acknowledge and agree that if zoharajewels.com disables access to your account, you may be prevented from accessing the Service, your account information, or any files or other materials in your account.

If we decide to change our Terms and Conditions, we will post those changes on this page and/or update the modification date of the Terms and Conditions below.

CHANGES TO OUR WEBSITE
zoharajewels.com reserves the right to modify, suspend or discontinue, temporarily or permanently, the Website or any service to which it is connected, with or without notice and without liability to you.

UPDATES TO OUR WEBSITE
zoharajewels.com may from time to time provide enhancements to the features/functions of the Website, which may include corrections, bug fixes, updates, upgrades and other changes ("Updates").

Updates may change or remove certain features and/or functionality of the Website. You agree that zoharajewels.com has no obligation to (i) provide Updates or (ii) continue to provide or enable certain features and/or functionality of the Website for you.

You further agree that any updates shall (i) be deemed an integral part of the Website and (ii) be subject to the terms of this Agreement.

THIRD PARTY SERVICES
We may display, include or make available third party content (including data, information, applications and other product services) or provide links to third party websites or services ("Third Party Services").

You acknowledge and agree that zoharajewels.com shall not be responsible for any Third Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. zoharajewels.com does not assume and shall have no responsibility or liability to you or any other person or entity for any Third Party Services.

Third party services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

TERM AND TERMINATION
This Agreement shall remain in effect until terminated by you or zoharajewels.com.

zoharajewels.com may, at its sole discretion, at any time and for any reason, suspend or terminate this Agreement

Article 1 - Definitions

In these general conditions, the following definitions shall apply:

'cooling-off period' means the period during which the consumer may exercise his right of withdrawal

'consumer' means any natural person who is not acting for purposes relating to his trade, business or profession and who concludes a distance contract with the trader

'day' means a calendar day

'durable medium' means a distance contract relating to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time

'durable medium' means any instrument which enables the consumer or the trader to store information addressed personally to him in a way accessible for future reference and unchanged reproduction of the information stored

'right of withdrawal' means the possibility for the consumer to cancel the distance contract within the withdrawal period

'entrepreneur' means the natural or legal person who offers products and/or services to consumers at a distance

'distance contract' means a contract where, under a scheme organized by the entrepreneur for the distance sale of products and/or services, until the conclusion of the contract, exclusive use is made of one or more means of distance communication;

'means of distance communication' means means that can be used to conclude a contract without the consumer and the entrepreneur being in the same room at the same time

General conditions: the current general conditions of the entrepreneur.

 

Article 3 - Applicability

These general conditions apply to every offer made by the entrepreneur and to every distance contract and order concluded between the entrepreneur and the consumer.

Before the distance contract is concluded, the text of these general conditions will be made available to the consumer. If this is not reasonably possible, before the distance contract is concluded, it will be indicated that the general conditions can be inspected at the entrepreneur's premises and they will be sent free of charge to the consumer as soon as possible on request.

If the distance contract is concluded electronically, contrary to the previous paragraph and before the conclusion of the distance contract, the text of these general conditions may be made available to the consumer electronically in such a way that it can be stored by the consumer in a simple way on a durable data carrier.

Where this is not reasonably possible, it shall be stated before the conclusion of the distance contract where the general terms and conditions can be consulted electronically and that they will be sent electronically or otherwise free of charge at the consumer's request.

Where specific product or service conditions apply alongside these general terms and conditions, the second and third subparagraphs shall apply mutatis mutandis and, in the event of conflict, the consumer may always rely on the applicable provision which is most favorable to him.

If at any time one or more provisions of these general conditions are wholly or partially invalid or have been declared void, the contract and these conditions shall otherwise remain in force and the provision in question shall be replaced without delay by mutual agreement by a provision which corresponds as closely as possible to the meaning of the original provision.

Situations not regulated in these General Conditions shall be assessed "in the spirit" of these General Conditions.

Any ambiguity concerning the interpretation or content of one or more provisions of our General Conditions shall be interpreted "in accordance with the spirit" of these General Conditions.

 

Article 4 - The offer

If an offer has a limited period of validity or is subject to conditions, this shall be explicitly stated in the offer.

The offer is non-binding. The entrepreneur has the right to change and adjust the offer.

The offer contains a complete and accurate description of the products and / or services offered.

The description is sufficiently detailed to enable the consumer to make a correct assessment of the offer. If the entrepreneur uses images, these are a truthful representation of the products and/or services offered. Obvious mistakes or obvious errors in the offer do not bind the entrepreneur.

All images, specifications and data in the offer are indicative and cannot be a reason for replacement or termination of the contract.

Images accompanying products are a true representation of the products offered. The entrepreneur cannot guarantee that the colors shown exactly correspond to the real colors of the products.

Each offer contains such information that it is clear to the consumer what rights and obligations are attached to the acceptance of the offer.

This applies in particular to:

The price, excluding customs clearance costs and import VAT. These additional costs will be at the expense and risk of the customer. The postal and/or courier service will use the special regulation for postal and courier services with regard to imports. This regime applies if the goods are imported into the country of destination within the EU, which is the case in the present matter.

The postal and/or courier service will charge VAT (whether or not collected together with the customs clearance fees) to the recipient of the goods

any costs for the shipment;

the way in which the contract will be concluded and the steps required for this purpose

whether or not the right of withdrawal is applicable

the method of payment, delivery and performance of the contract;

the deadline for accepting the offer, or the period within which the trader guarantees the price

the level of the distance communication fee if the costs of using the means of distance communication are calculated on a different basis from the usual basic fee for the means of communication used

whether the contract is archived after it has been concluded and, if so, how the consumer can access it

the way in which the consumer, before the conclusion of the contract, can verify and, if desired, correct the information provided under the contract

any languages other than Dutch in which the contract may be concluded;

the codes of conduct to which the trader is subject and the way in which the consumer can consult these codes of conduct electronically.

The minimum duration of the distance contract in case of a transaction with duration.
Optional: available sizes, colors, type of material.

 

Article 5 - The contract

Subject to the provisions of paragraph 4, the contract is concluded at the moment when the consumer accepts the offer and fulfills the conditions set out in it.

If the consumer has accepted the offer electronically, the trader will immediately confirm receipt of acceptance of the offer electronically. As long as the receipt of this acceptance has not been confirmed by the entrepreneur, the consumer can dissolve the contract.

If the contract is concluded electronically, the trader shall take appropriate technical and organizational measures to protect the electronic transmission of data and shall ensure a secure web environment. If the consumer can pay electronically, the entrepreneur shall take appropriate security measures.

The entrepreneur can - within the legal framework - inform himself whether the consumer is able to fulfill his payment obligations, as well as about all the facts and factors that are important for the responsible conclusion of the distance contract. If, on the basis of this investigation, the entrepreneur has good reasons not to conclude the contract, he has the right to refuse an order or application or to attach special conditions to its execution, while giving reasons.

The entrepreneur will include the following information with the product or service to the consumer, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable data carrier:

The address of the trader's office where the consumer can lodge a complaint;
the conditions and manner in which the consumer can exercise the right of withdrawal, or a clear statement that the right of withdrawal is excluded
information on guarantees and existing after-sales services;
the information included in Article 4(3) of these general terms and conditions, unless the trader has already provided this information to the consumer before the performance of the contract
the requirements for terminating the contract if the contract is for more than one year or is of indefinite duration.
In the case of a duration transaction, the provision of the previous subparagraph applies only to the first delivery.

Any contract is concluded under suspensive conditions on sufficient availability of the relevant products.

 

Article 6 - Right of withdrawal

When purchasing products, the consumer has the option to dissolve the contract without giving reasons for 14 days. This cooling-off period starts the day after receipt of the product by the consumer or a representative previously designated by the consumer and made known to the entrepreneur.

During the cooling-off period, the consumer will handle the product and its packaging with care. He will only unpack or use the product to the extent necessary to assess whether he wants to keep the product. If he exercises his right of withdrawal, he will return the product to the entrepreneur with all the accessories supplied and - if reasonably possible - in its original condition and packaging, in accordance with the reasonable and clear instructions provided by the entrepreneur.

If the consumer wishes to exercise his right of withdrawal, he is obliged to inform the trader of this within 14 days of receipt of the product. The consumer should notify this by a written message/email. After the consumer has notified that he wants to exercise his right of withdrawal, he must return the goods within 14 days. The consumer must prove that the delivered goods were returned on time, for example by means of a proof of shipment.

If the customer has not expressed his wish to use his right of withdrawal or has not returned the product to the entrepreneur after the expiry of the periods mentioned in paragraphs 2 and 3, the purchase is a fact.

 

Article 7 - Costs in case of withdrawal

If the consumer exercises his right of withdrawal, the costs of returning the products shall be borne by the consumer.

If the consumer has paid an amount, the trader will reimburse this amount as soon as possible, but no later than 14 days after the withdrawal. This applies on condition that the product has already been received by the entrepreneur or that conclusive proof of full return can be presented.

 

 

Article 8 - Exclusion of the right of withdrawal

The trader may exclude the consumer's right of withdrawal for products described in paragraphs 2 and 3. The exclusion of the right of withdrawal only applies if the trader has clearly indicated this in the offer, at least in good time before the conclusion of the contract.

Exclusion of the right of withdrawal is only possible for products

which have been created by the trader in accordance with the consumer's specifications
which are clearly of a personal nature
which cannot be returned because of their nature
which spoil or age quickly;
whose price is subject to fluctuations in the financial market that are beyond the control of the entrepreneur;
for individual newspapers and periodicals;
for audio and video recordings and computer software where the consumer has broken the seal.
for sanitary products for which the consumer has broken the seal.
Exclusion of the right of withdrawal is only possible for services

which relate to accommodation, transport, catering or leisure activities to be performed on a specific date or during a specific period
whose supply started with the consumer's express consent before the withdrawal period expired;
betting and lotteries.
 

Article 9 - Price

During the period of validity indicated in the offer, the prices of the products and/or services offered will not be increased, with the exception of price changes due to changes in VAT rates.

By way of derogation from the previous paragraph, the contractor may offer products or services whose prices are subject to fluctuations on the financial market that are beyond the contractor's control, with variable prices. This link to fluctuations and the fact that all prices quoted are target prices shall be indicated in the offer.

Price increases within 3 months of the conclusion of the contract are only allowed if they result from legal provisions or regulations.

Price increases from 3 months after the conclusion of the contract are only allowed if the contractor has so stipulated and

they result from statutory provisions or regulations, or
the consumer has the right to cancel the contract as from the date on which the price increase takes effect.
According to Section 5(1) of the Sales Tax Act 1968, the place of supply is in the country where transportation begins. In the case at hand, the delivery takes place outside the EU, after which the postal or courier company will collect import VAT or customs clearance fees from the customer. Consequently, no VAT will be charged by the contractor.

All prices are subject to printing and typesetting errors. No liability is accepted for the consequences of printing and typesetting errors. In the event of printing and typesetting errors, the contractor is not obliged to deliver the product according to the incorrect price.

 

Article 10 - Conformity and guarantee

The trader guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of soundness and/or usability and the statutory provisions and/or government regulations existing on the date of the conclusion of the agreement. If agreed, the contractor also guarantees that the product is suitable for other than normal use.

A guarantee provided by the contractor, manufacturer or importer does not affect the legal rights and claims that the consumer can assert against the contractor on the basis of the contract.

Any defective or misdelivered products must be reported to the entrepreneur in writing within 14 days of delivery. The products must be returned in the original packaging and in new condition.

The contractor's warranty period corresponds to the manufacturer's warranty period. However, the contractor is never liable for the final suitability of the products for each individual application by the consumer, nor for any advice regarding the use or application of the products.

The warranty does not apply if:

The consumer has repaired and/or modified the delivered products himself or has had them repaired and/or modified by a third party;

The delivered products have been exposed to abnormal conditions or otherwise treated carelessly or contrary to the contractor's instructions and / or treated on the packaging;

the defect is wholly or partly the result of regulations imposed or to be imposed by the government regarding the nature or quality of the materials used.

 

Article 11 - Delivery and execution

The entrepreneur will take the greatest possible care in receiving and executing orders for products.

The place of delivery is the address that the consumer has communicated to the company.

Subject to what is stated in Article 4 of these general terms and conditions, the company will execute accepted orders with the appropriate speed but within 30 days at the latest, unless the consumer has agreed to a longer delivery period. If the delivery is delayed, or if an order cannot be executed or can only be executed partially, the consumer will be informed of this no later than 30 days after the order was placed. In that case, the consumer has the right to terminate the contract without costs and the right to possible damages.

In the event of dissolution in accordance with the previous paragraph, the entrepreneur will refund the amount paid by the consumer as soon as possible, but no later than 14 days after the dissolution.

If the delivery of an ordered product proves to be impossible, the entrepreneur will make an effort to provide a replacement article. At the latest upon delivery, it will be reported in a clear and understandable manner that a replacement item is being delivered. With replacement items, the right of withdrawal cannot be excluded. The costs of any return shipping shall be borne by the contractor.

The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the consumer or a representative previously appointed and made known to the entrepreneur, unless explicitly agreed otherwise.

 

Article 12 - Duration transactions: duration, termination and renewal

Termination

The consumer may terminate an open-ended contract concluded for the regular supply of products (including electricity) or services at any time, subject to agreed termination rules and a notice period not exceeding one month.

The consumer may terminate a fixed-term contract concluded for the regular supply of products (including electricity) or services at any time towards the end of the fixed-term period, subject to agreed termination rules and a notice period not exceeding one month.

The consumer may modify the contracts mentioned in the previous paragraphs:

terminate them at any time and not be limited to termination at a specific time or during a specific period

at least terminate them in the same way as they were initiated by him;

always terminate with the same period of notice that the contractor has set for himself.

Extension

A contract concluded for a fixed period and covering the regular supply of goods (including electricity) or services may not be implicitly extended or renewed for a fixed period.

Notwithstanding the previous subparagraph, a fixed-term contract concluded for the regular supply of daily or weekly newspapers and periodicals may be tacitly renewed for a fixed period not exceeding three months, provided that the consumer may terminate the renewed contract at the end of the renewal period by giving not more than one month's notice.

A fixed-term contract concluded for the regular supply of goods or services may be renewed by tacit consent for an indefinite period only if the consumer may terminate the contract at any time by giving not more than one month's notice and not more than three months' notice if the contract is for the regular supply of daily or weekly newspapers and periodicals, but less than once a month.

A fixed-term contract for the regular supply of daily or weekly newspapers and periodicals by way of introduction (trial or introductory subscription) is not tacitly renewed and automatically terminates at the end of the trial or introductory period.

Duration

If a contract has a duration of more than one year, the consumer may, after one year, terminate the contract at any time with a maximum notice period of one month, unless it is reasonable and fair to terminate the contract before the end of the agreed duration.

 

Article 13 - Payment

Unless otherwise agreed, the amounts owed by the consumer shall be paid within 7 working days of the beginning of the cooling-off period referred to in Article 6(1). In the case of a contract for the provision of a service, this period starts after the consumer has received the confirmation of the contract.

The consumer is obliged to immediately report inaccuracies in payment details provided or mentioned to the entrepreneur.

In the event of non-payment by the Consumer, subject to legal restrictions, the Entrepreneur is entitled to charge the reasonable costs known in advance to the Consumer.

 

Article 14 - Complaints procedure

Complaints about the performance of the contract must be submitted to the entrepreneur within 7 days, fully and clearly described, after the consumer has identified the shortcomings.

Complaints submitted to the entrepreneur will be answered within a period of 14 days from the date of receipt. If a complaint requires a foreseeable longer processing time, the entrepreneur will respond within the 14-day period with a notice of receipt and an indication of when the consumer can expect a more detailed response.

If the complaint cannot be resolved by mutual agreement, a dispute arises which may be subject to dispute resolution.

A complaint does not suspend the operator's obligations unless the operator indicates otherwise in writing.

If the operator considers the complaint to be valid, the operator will, at its discretion, either replace or repair the delivered products free of charge.

Article 15 - Disputes

Agreements between the entrepreneur and the consumer to which these general conditions relate are exclusively governed by US law. Even if the consumer is resident abroad.

Contact Us
If you have any questions about these terms and conditions, please contact us:

You can contact us by e-mail: info@zoharajewels.com

Company name : CONTRA BV LIMITED

Address: Ho COMMERCIAL CENTRE, 2-16 FA YUEN STREET, Mong Kok, HK, HK, 000000